Privacy Policy

Effective Date: December 12, 2025

The Play (“we,” “us,” or “our”) operates the website located at https://theplay.la (the “Site”). We are committed to protecting the privacy and security of our members and applicants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, apply for membership, or attend our events.

IMPORTANT NOTICE REGARDING SENSITIVE DATA: This Site and our services involve the collection of sensitive personal information, including sexual orientation and health data (specifically STI testing results). By using our Site and applying for membership, you explicitly consent to the processing of this data as described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).

A. Information You Provide to Us

  • Identity Data: First name, last name, date of birth (for age verification), and government-issued ID details (where required for event entry).
  • Contact Data: Email address, telephone number, and mailing address.
  • Account Data: Username and password created during the “Applicant” or “Member” registration process.
  • Profile & Application Data: Information provided in your membership application, including:
    • Gender identity and pronouns.
    • Sexual orientation and relationship status.
    • Photographs (headshots or full-body shots required for identification).
    • Partner details (if applying as a couple).
    • Play preferences, boundaries, and “D.I.B.S.” (Desires, Intentions, Boundaries, and Sexuality).
  • Health Data: We strictly require proof of STI testing. We collect or verify information regarding your sexual health status, specifically negative STI test results taken within 3 months of an event.
  • Financial Data: Credit card details and billing information processed through our secure third-party payment processors (e.g., Stripe, WooCommerce). We do not store full credit card numbers on our servers.

B. Information Collected Automatically

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our Site, products, and services, including page interaction information.

2. How We Use Your Information

We use your Personal Information for the following purposes:

  • Membership Vetting: To review your application, verify your identity, and ensure you align with our community values of safety, consent, and respect.
  • Event Safety & Health: To enforce our strict health policies by verifying valid, negative STI test results for all attendees prior to entry.
  • Transaction Processing: To process membership fees, ticket purchases, and manage your account.
  • Communication: To send you confirmations, event details, newsletters, and updates regarding changes to our policies.
  • Community Management: To facilitate a safe environment and investigate any reports of misconduct or violations of our Consent Policy.

3. Handling of Health Data (STI Results)

We treat your health data with the highest level of confidentiality.

  • Verification: STI results are primarily used for verification purposes to grant access to events.
  • Storage: We minimize the retention of actual medical documents. Once your status is verified for an event or membership period, we generally discard the raw medical record, retaining only the “Verified” status on your profile, unless retention is strictly necessary for legal or safety dispute resolution.
  • Access: Access to health data is strictly limited to authorized “The Play” staff responsible for vetting and check-in procedures.

4. Disclosure of Your Information

We do not sell your Personal Information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as:
    • Payment Processors: To securely handle transactions.
    • Hosting & IT Services: To maintain our Site infrastructure (e.g., Kinsta).
    • Email Services: To send community communications.
  • Legal Requirements: If required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (including California health and safety codes), or to respond to a court order, subpoena, or search warrant.
  • Safety Emergencies: If we believe it is necessary to protect the rights, property, or safety of “The Play,” our members, or the public (e.g., in the event of a medical emergency at a party).

5. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and CPRA, California residents have specific rights:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you over the past 12 months.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., data required for legal record-keeping or active membership administration).
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Limit Use of Sensitive Info: You have the right to limit the use of your sensitive personal information (such as sexual orientation or health data) to that which is necessary to perform our services.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at concierge@theplay.la.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. This includes SSL encryption for data in transit and restricted access protocols for sensitive member data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Age Restriction (18+)

Our Site and events are strictly intended for individuals aged 18 years or older. We do not knowingly collect information from anyone under 18. If we become aware that we have collected data from a minor, we will delete it immediately.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms like Instagram or X/Twitter). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated “Effective Date” at the top of this policy. Your continued use of the Site after such changes constitutes your acceptance of the new policy.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

The Play Email: concierge@theplay.la Website: https://theplay.la